Our mission at Langley Porter Psychiatric Hospital (LPPH) is to provide effective, compassionate, and professional mental health care for our patients. The resources below are provided to help answer commonly asked questions from patients and caregivers.
LPPH patient care information
LPPH wants to ensure that your experience here is an outstanding one. Our staff are available to help you reach a resolution for any concerns and provide more information about our policies and practices.
Billing and insurance
LPPH is a contracted provider with many major health insurance and managed mental health companies., but health insurance policies vary in what they provide or cover. Discounted services are offered at LPPH for patients that meet certain financial and coverage criteria.
Medical records
Various state and federal laws allow patients in California to have direct access to their medical record information, either by inspection, obtaining copies, or receiving a summary of their care.
Hours and holidays
Operating hours for inpatient, outpatient, and patient care services.
Crisis standards of care
The UC Bioethics Working Group developed these guidelines carefully but expeditiously in the spring of 2020, given concerns for the potentially severe shortage of ventilators and other resources during the COVID-19 pandemic.
